How do we give employees a platform to make their voice heard in the workplace?

Everyone deserves a voice in workplace culture reform. As the head of product design at AllVoices I helped employees find a space to better communicate with their leadership teams. I reported to Jeff Harris, VP of Product and worked with Annie Meadows, Senior Product Owner, and Mateo Allen, Project Manager.

This page covers my work as the Lead Product Designer. If you are looking for my developer work, you can go here:

Goals

Employees First

Their platform provides a space to provide feedback but also serious concerns that may be criminal in nature. Retaliation is unfortunately common, and software like AllVoices helps create a paper trail that keeps bad actors accountable for their behavior.

Consistency is key

One of my first initiatives upon entering this role was to standardize all major UI components in a design system. This system would go on to include code snippets for better developer handoff, entire flows for Sales demos, and all photography and graphics for Marketing's use.

Multi-dimensional impact

At AllVoices I began to offer a broader set skills than I had performed in the past and got 3D animation in Blender, 2D animation in After Effects, and graphical illustration approved for marketing use. I also helped out with full-stack development in Node.js to make the company's Slack integration and wrote fully complete GraphQL APIs for a number of projects.

Information Architecture

Style Guide

Messaging Templates

3D Animation

Case Manager 2.0 Redesign

A total redesign of the existing case manager and home page, this is the most complete overhaul of the AllVoices core product offering to date. I worked closely with my supervisor Jeff Harris throughout the project for design ideation, validation, and getting the rest of the company onboard for such a dramatic overhaul.

I was responsible for drawing all of the Figma assets, assisting in ideation, prototyping, and multiple revisions. The redesign was completed and handed off to development in 3 weeks.

LinkedIn Announcement

Design File

Prototype Connections

Prototype

Takeaways

Employees in crisis often have no options except to quit. AllVoices provides an alternative.

Anonymous reporting isn't a dirty word, it allows employees to be honest. When the conversations happen that define the company culture, it's vitally important that the topics are about things that the employees actually care about. If you're not getting honest feedback, your feedback is worthless.

Letting an employee go is never easy. An accurate record of behavior forces the change that need to happen.

No one ever wants to let someone go for behavior problems. We want to believe that people will understand the way they affect others and work on themselves, but some never do. AllVoices tracks every single change to a case with a permanent, unchangeable activity log. AllVoices keeps bad actors accountable, so when employees continue to exhibit poor behavior the paper trail is immaculate.

Thank you for reading!